FAQ

What softwares is the Midian Prime™ compatible with? The Midian Prime™ is compatible with any software that can interpret MIDI signals. This includes popular music performance software such as Ableton Live, Prime by Loop Community, and Studio One by PreSonus.
Can I use my Midian Prime™ with my PC, Mac, and iPad? Yes! The Midian Prime™ works with any computer or tablet with Windows, macOS, or iPadOS installed, provided the device has an appropriate USB port available.
How can I charge my Midian Prime™ transmitter module? The Midian Prime™ transmitter module can be charged by plugging it into any computer, battery pack, or wall adapter using the provided USB-C cable or an equivalent USB cable. The LED indicator light will indicate charging with a solid orange light. When the battery is done charging, the LED indicator light will show a solid green light.
How often should I charge my Midian Prime™ transmitter module? The Midian Prime™ transmitter module will indicate its battery level on its display. Additionally, when the battery level is low, a red indicator light will replace the white indicator light. You can expect to use the transmitter for approx. 5 hours continuously after a full charge before needing to charge it again.
My Midian Prime™ transmitter module will not turn on, or it shut off mid-operation. Why? Your Midian Prime™ transmitter module has likely depleted its battery and shut down. Simply plug it into any computer, battery pack, or wall adapter using the provided USB-C cable or an equivalent USB cable. The LED indicator light will indicate charging with a solid orange light. When the battery is done charging, the LED indicator light will show a solid green light. It is recommended that you keep your transmitter module charged, as regularly depleting the battery may affect battery life. If your transmitter module still will not turn on, contact us at support@midian.live and we will be happy to help you troubleshoot.